Please reload

Recent Posts

Stopping Foreclosure: Working With Your Mortgage Company

May 18, 2017




Disclaimer: While every effort has been made to ensure the accuracy of this publication, it is not intended to provide legal advice. Individual situations will differ and should be discussed with a licensed attorney. For specific legal advice on the information provided and related topics, please contact the author.


Facing foreclosure? Don’t worry, you have options that may allow you to stop foreclosure and save your home. While filing bankruptcy or a lawsuit may be the right option for some, for the vast majority of homeowners, applying for assistance through your mortgage company—such as a loan modification--is often the best solution and should be attempted before resorting to other options. Read on to learn how you can apply for assistance through your mortgage company to stop foreclosure and save your home.


The key to working with your mortgage company is communication. If you are facing foreclosure, call your mortgage company right away. Don’t put it off, be embarrassed, or ignore your mortgage company’s attempts to contact you. Doing so will only make your situation worse and make it harder to find a solution.


Although it may be hard to believe, your mortgage company would prefer not to foreclose. Foreclosing takes time, costs money, and is generally a hassle that mortgage companies want to avoid if at all possible. Your mortgage company will make decisions based on what makes the most financial sense for them, and they know that they will make more money if they offer you assistance that allows you to keep your home and continue making payments each month.


Nearly all mortgage companies have a formal application process to determine whether assistance can be offered. When you call your mortgage company, tell them you want to apply for assistance and they will provide you with the necessary documents. Typically, these documents include a basic application and supporting documents regarding your income and expenses, such as bank statements, pay stubs, tax returns, etc. Carefully follow instructions and be sure to submit all required documents. After submitting your application, call your mortgage company in 2-3 days to confirm the application was received and to see if they need any additional information.


Respond to any requests for additional information as quickly as possible. It is common at this point for homeowners to become discouraged or overwhelmed and stop responding to their mortgage company’s requests. Failing to respond in a timely manner may cause your mortgage company to remove you from consideration for assistance and move forward with foreclosure. Respond to requests quickly and call within 2-3 days every time you submit additional information to confirm the information was received and to see if anything further is needed. Don’t get discouraged. The process of applying for assistance will take time, energy, and work on your part, but it will be worth the effort if it stops the foreclosure and saves your home.


Once your mortgage company decides it has enough information, your application for assistance will be considered “complete” and will be submitted to the mortgage company’s underwriting department for official review to determine if assistance can be offered. Once your application is considered complete--and only once your application is considered complete--the mortgage company will postpone any pending foreclosure sale until a decision is reached. Most mortgage companies say that the official review will take approximately 30 days. During this time, call your mortgage company at least once a week to check on the progress of the review until a final decision is made.


Your mortgage company will automatically review you for all available assistance options, including repayment plans, loan modifications, and any government assistance programs your mortgage company participates in. If you receive an offer for assistance, review the terms of the offer carefully to make sure you are willing and able to comply. If you choose to accept the offer, be sure to follow all instructions carefully to ensure you properly accept and that the foreclosure is stopped. If you don’t qualify for assistance, you typically have 30 days to appeal the decision if your financial circumstances have changed since your initial application. If appealing is not an option, it is time to think about other options such as bankruptcy, a short sale, or a deed in lieu of foreclosure.


While professional help is not required to apply for assistance through your mortgage company, it can be worth the money to have an experienced professional working on your behalf. Unfortunately, there are a lot of foreclosure prevention scams that will take advantage of desperate homeowners. If you choose to hire a professional, be sure to only hire an attorney licensed in your state who has foreclosure experience. Dickens Law Group has years of experience working with mortgage companies and helping North Carolina homeowners stop foreclosure and save their homes. Contact us today for a FREE CONSULTATION!

Share on Facebook
Share on Twitter
Please reload

Follow Us

Search By Tags

Please reload


  • Facebook Basic Square
  • LinkedIn Social Icon
  • Google+ Basic Square
RSS Feed

Phone (704) 951-7548

Fax (888) 684-1215

301 McCullough Drive, Suite 400, Charlotte, NC 28262

©2015 by Dickens Law Group, PLLC. All rights reserved.